Pawn Loan Lithonia, GA
Chapes-JPL philosophy for success has remained the same for over 40 years: honesty, integrity, and the best possible service to all customers. Whether a customer is borrowing $15 or $100,000, we want to make sure that he or she is completely satisfied. Our reputation in the Lithonia community – including having the industry’ best customer service – is one of our greatest assets.
Because Chapes-JPL relies so heavily on referrals and repeat business, we know the importance of customer service. We are committed to giving our customers the largest loan possible or highest purchase price possible for their merchandise.
Building long-term relationships with our customers is very important to us. We know that a satisfied customer will share her experience with family and friends, who in turn will come to our store. It is those personal recommendations that have helped make our pawn loan for cash business successful.
Chapes-JPL staff includes two graduate gemologists: have over 40 years of experience. And it is that sense of professionalism that differentiates Chapes-JPL from its competitors. The staff knows it must go further than the rest of the competition to keep our customers satisfied. We’ll use our experience to help you make the right decision, working closely with you throughout the process so you understand exactly what is taking place.
Today, it is not uncommon for our store to be serving second- and third-generation customers. By continuing to make customer satisfaction our primary goal, we are confident of serving a fourth generation of customers.